page_about AR Gun FAQ 极贝科技
AR Gun FAQ

My AR Gun can not get connected with my phone, how to fix it?

Please try the following solutions one by one:

1) Make sure the Bluetooth has been enabled before entering the app. If not, exit the AR Gun app and try again.

2) Make sure the batteries have been correctly loaded.

3) Make sure there is no other smartphone being connected to your AR Gun.

4) If the 3 steps above do not solve your problem and you are an iPhone 6 user, please reset the network setting of your iPhone: Go to “Settings” - “General” - “Reset” - “Reset Network Settings”. Check whether your AR Gun can get connected with your phone after restarting.

 

Where to download the companion app of AR Gun

· Android – Search for “AR Gun” in Google Play

· iPhone – Search for “AR Gun” in App Store

 

I am experiencing lag when playing with AR Gun.

Several reasons for lagging of the app:

1) Please allow the AR Gun app to use the camera, otherwise the performance might be affected;

2) The lagging could be caused by the abnormal performance of the gyroscope of some Android cellphone. Try restart your android cellphone and the app;

3) The lagging could be caused by insufficient memory of some cellphones. Please close all the other applications to release the memory.

 

Does my Android smartphone support AR Gun?
System requirements of Android smartphone:

▪ Android 4.4 & Above;

▪ With Gyroscope 1

 

If you are not sure about the spec of your phone, scan the QR code below to download the testing app.


 argun-qrcode.png




GEEKPLAY
ShenZhen Geekplay Technology Co., Ltd
Subcribe to stay open to new products,
app updates,and more.
Geekplay.cc Copyright 2017. All rights reserved 粤ICP备17115833号